Solutions

Video Consultation Module for Clinical Trials.

KEY TAKEAWAY

eTrialTrack TeleHealth is designed as a study-enablement component for protocols that permit remote interactions. It can support scheduled video consultations and participant interactions while connecting relevant information to the broader study workflow.

TELEHEALTH • DECENTRALIZED

What you get

Scheduled Video Consultations
Remote Participant Interaction
Investigator Interaction
Appointment-Based Workflows
Documentation
Connected Study Operations
Remote Workflow Visibility
RETENTION UPLIFT
+38%
Average across active customer deployments

What Is eTrialTrack TeleHealth?

eTrialTrack TeleHealth is designed as a study-enablement component for protocols that permit remote interactions. It can support scheduled video consultations and participant interactions while connecting relevant information to the broader study workflow.

Why Choose eTrialTrack TeleHealth?

Supports Appropriate Remote Workflows. eTrialTrack focuses on supports appropriate remote workflows as part of a practical study workflow.

Participant Convenience. eTrialTrack focuses on participant convenience as part of a practical study workflow.

Connected Participant Journey. eTrialTrack focuses on connected participant journey as part of a practical study workflow.

Operational Visibility. eTrialTrack focuses on operational visibility as part of a practical study workflow.

Protocol-Aware Approach. eTrialTrack focuses on protocol-aware approach as part of a practical study workflow.

How It Fits the Broader Study Workflow

Where appropriate, TeleHealth can be connected with other eTrialTrack capabilities to support a more coherent participant, site and data workflow. The exact configuration should follow the study protocol, organizational procedures, supported integrations and agreed implementation scope.

AUDIENCE & USE CASES

Who eTrialTrack TeleHealth is for

The TeleHealth module serves specific roles in a study team — here's who uses it, the use cases it supports, and when your study needs it.

WHO IT'S FOR
  • Sites conducting remote or hybrid study visits
  • Participants who cannot travel for every assessment
  • Home-health and nursing teams supporting decentralized trials
USE CASES IT SUPPORTS
  • Secure video consultations inside the study workflow
  • Hybrid visit schedules mixing on-site and remote touchpoints
  • Remote follow-ups that keep retention high between site visits
WHEN YOU NEED IT
  • When travel burden is your top dropout driver
  • When protocols add decentralized elements mid-study
  • When participants are spread across cities or countries
FAQS

Frequently asked questions

What is eTrialTrack TeleHealth?

eTrialTrack TeleHealth is designed as a study-enablement component for protocols that permit remote interactions. It can support scheduled video consultations and participant interactions while connecting relevant information to the broader study workflow.

Is the TeleHealth module compliant for regulated clinical trials?

Yes. eTrialTrack is designed around FDA 21 CFR Part 11, ICH-GCP, HIPAA and GDPR expectations, with electronic signatures, complete audit trails and role-based access controls.

How quickly can our team deploy the TeleHealth module?

Most teams go live in two to four weeks, including configuration, validation support and role-based training for coordinators, data managers and monitors.

Can we see TeleHealth in a live demo?

Yes. Book a 30-minute guided walkthrough and the team will tailor it to your study setup, workflows and protocol requirements.