How are eTrialTrack deliverables and applicable shipments handled

KEY TAKEAWAY

Clear, current information designed to support informed use of the website and services.

Digital Delivery

eTrialTrack is a cloud-based software platform. No physical goods are shipped. Platform access, credentials and onboarding materials are delivered electronically after agreement execution.

Provisioning Timeline

Standard tenant provisioning is completed within 3–5 business days of contract signing. Study-specific configuration timelines are confirmed in your statement of work.

Documentation

User guides, validation packages and compliance documentation are delivered digitally through your customer portal or via secure email.

Questions about this policy? Write to info@etrialtrack.in